Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes personal details like your name, email address, phone number, and business information relevant to our financial scaling services.

We also automatically collect certain information about your device and how you interact with our platform. This technical data helps us improve your experience and ensure our services work properly across different devices and browsers.

• Account information including name, email, and contact details
• Business information related to your scaling objectives and financial goals
• Communication records from support interactions and consultations
• Usage data showing how you navigate and use our platform
• Device information including IP address, browser type, and operating system

Your information helps us deliver personalized financial scaling services and maintain a secure, efficient platform. We use your data to provide the specific services you've requested, communicate important updates, and continuously improve our offerings.

Primary Uses

We process your personal information to deliver our core business scaling services, including personalized consultations, program recommendations, and ongoing support. This processing is essential for fulfilling our service obligations to you.

• Providing personalized business scaling recommendations and strategies
• Delivering educational content through our learning programs and methodology
• Communicating service updates, program changes, and important notifications
• Analyzing platform usage to improve user experience and service effectiveness
• Ensuring platform security and preventing unauthorized access

We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively or comply with legal requirements.

Service Providers

We work with trusted service providers who help us operate our platform and deliver services to you. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government request. We'll always assess such requests carefully and only share what's legally required.

Protecting your information is a priority for us. We implement multiple layers of security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We continuously monitor and update our security practices to address emerging threats and maintain the highest protection standards.

• SSL encryption for all data transmission between your device and our servers
• Secure cloud storage with enterprise-grade protection and backup systems
• Regular security assessments and vulnerability testing
• Strict access controls limiting data access to authorized personnel only
• Comprehensive incident response procedures for potential security events

Under Australian privacy law, you have several rights regarding your personal information. You can exercise these rights by contacting us directly, and we'll respond to your request within the timeframes required by law.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if any details are inaccurate or outdated. We'll provide you with a clear summary of your data and make necessary corrections promptly.

Data Portability and Deletion

You can request a copy of your personal data in a structured, commonly used format. You also have the right to request deletion of your personal information, subject to certain legal and business requirements.

• Request access to all personal information we have about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal data where legally permissible
• Withdraw consent for certain data processing activities
• Object to specific uses of your personal information

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Different types of information may have different retention periods based on their purpose and legal requirements.

Account information is typically retained while your account remains active and for a reasonable period afterward to address any service-related issues. Financial records and transaction data may be retained longer to comply with Australian business record-keeping requirements.

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze how you use our services, and provide personalized content.

You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality. We respect your choices and provide clear information about the cookies we use and their purposes.

• Essential cookies required for platform functionality and security
• Performance cookies that help us understand how you use our services
• Preference cookies that remember your settings and choices
• Analytics cookies for improving our services and user experience

While myontraveqis operates primarily in Australia, we may occasionally transfer your personal information to trusted service providers located in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Any international transfers are conducted under strict contractual arrangements that require the same level of data protection you'd expect within Australia. We regularly review these arrangements to ensure continued compliance with privacy regulations.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this Privacy Policy regularly to stay informed about how we're protecting your information. The effective date at the top of this policy indicates when it was last updated.